Who has this information on hand each time? I have to open my bills each time to get this information! Why bother? Who knows this on a whim? This is my most disliked app on my phone. It should be easy to switch between gas/electric bills since they are both national grid but I have to log out and log in with the different account numbers each time. I do not have a choice but to use this app unless I want to waste more time on the phone. It does NOT make your life easier like apps should to pay bills. It’s just as a whole VERY frustrating to use this app. Face recognition option would be nice so I don’t have to remember a password each time when things aren’t working. I appreciate the security to get to my account but no one is going to pay my bills but me. I created a profile to save my card information but logging in and paying a bill takes just as long as if I called in. (800) 322-3223 Nantucket Electric d/b/a National Grid outage map. It is common for some problems to be reported throughout the day. View and report power outages Massachusetts Electric d/b/a National Grid outage map. ![]() This heat map shows where user-submitted problem reports are concentrated over the past 24 hours. ![]() Then suddenly one of them kept giving me an error so I switched to the app thinking it’d be easier than calling and having to give my card info over the phone each month. National Grid is a company that offers energy and gas in Massachusetts, New York, Rhode Island and the UK. ![]() I was given emailed bills for gas/electric each month which I could very easily pay through.
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